Newsletter Sign-up
Close
Sign up for our Newsletter

Posted on June 17th, 2019 - Posted in Tips and Tricks

How To: Reset Your Password

Our #1 tech support question is, How do I reset my password?. Resetting your password is incredibly easy, so let’s walk through it together. Note: you can do this on your computer or on your mobile browser.


1. Go to app.wellsitereport.com/#/login.

You should see the following page. Your email and password may already be entered.

Login page for Wellsite Report

2. Click “Forgot Password?

Tip: If you are resetting your password because you cannot login successfully after entering your password, it may be because you are mistyping, especially on your phone. Use “Show Password” to show you what you have typed to avoid typos. This is also available on the mobile app. Most people will solve their login issues using this trick.


3. Enter your email that you use to login to Wellsite Report and click “Get New Password”

Reset your password here

4. Check the email associated with your account for an email from Wellsite Report to reset your password.

Tip: If you do not see an email, check your spam folder as it may have been filtered.

5. Click the link in the email sent to you and follow directions to enter a new password.

6. Use the new password going forward.

If you’re still having issues logging in even after resetting your password and using the “Show Password” feature to ensure proper typing, reach out! You can call tech support at 1-877-208-6153.

Release Notes

Posted on July 1st, 2019
Posted in Software Update

Release Notes – 2.6.4

Introducing General Tasks Tasks can now be assigned outside of incidents! Tasks and action items now have their own section on the sidebar for easy access Assign the tasks to individuals, to a role type, or to an entire base Make the task required to be completed by all assignees or just one of the […]

Bugs bugs everywhere

Posted on June 27th, 2019
Posted in Resources | Tips and Tricks

I think I found a software bug, what should I do?

We work hard to build quality software that makes your job easier. Before we release any new features or improvements, we go through several rounds of developer review and quality assurance testing. Occasionally, a software bug (or “bug”) can slip past us and make it into an update. If you encounter a software bug in […]

Posted on June 17th, 2019
Posted in Tips and Tricks

How To: Reset Your Password

Our #1 tech support question is, How do I reset my password?. Resetting your password is incredibly easy, so let’s walk through it together. Note: you can do this on your computer or on your mobile browser. 1. Go to app.wellsitereport.com/#/login. You should see the following page. Your email and password may already be entered. […]

Search Blog
 
Contact Us
 

Questions? Contact Us at
INFORMATION@DIGITOIL.COM

Sales/Billing: 1-877-626-7552 EXT 0
for Sales, 1 for Billing
Tech Support: 1-877-208-6153