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Posted on June 17th, 2019 - Posted in Tips and Tricks
Our #1 tech support question is, How do I reset my password?. Resetting your password is incredibly easy, so let’s walk through it together. Note: you can do this on your computer or on your mobile browser.
1. Go to app.wellsitereport.com/#/login.
You should see the following page. Your email and password may already be entered.
2. Click “Forgot Password?
Tip: If you are resetting your password because you cannot login successfully after entering your password, it may be because you are mistyping, especially on your phone. Use “Show Password” to show you what you have typed to avoid typos. This is also available on the mobile app. Most people will solve their login issues using this trick.
3. Enter your email that you use to login to Wellsite Report and click “Get New Password”
4. Check the email associated with your account for an email from Wellsite Report to reset your password.
Tip: If you do not see an email, check your spam folder as it may have been filtered.
5. Click the link in the email sent to you and follow directions to enter a new password.
6. Use the new password going forward.
If you’re still having issues logging in even after resetting your password and using the “Show Password” feature to ensure proper typing, reach out! You can call tech support at 1-877-208-6153.
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