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Posted on April 18th, 2019 - Posted in Management

SMS Communications: Wellsite Report’s newest addition

We’ve all been there. We send an email expecting it will get read and action will be taken as necessary only for an employee to say, “I didn’t see your email.” It’s hard enough to get co-workers to respond efficiently in the office, but when your co-workers are out on the oil field, the problem compounds. E-mails have a 15-22% open rate, but SMS messages have an open rate of over 98%. Your communication deserves to be read, and that’s why Wellsite Report now offers SMS communications.

How it Works

You can now send SMS messages to any number of personnel, at any time, directly from the website. Start by choosing who receives the message, from personnel by position, to by base, to single selection, and more. Next, craft your message. Text messages can include a quick update (“Remember to submit your forms before end of day”), an alert (“Due to weather, no driving after 8pm”), a link to a report, or any other piece of information to be delivered. Want to send a map of the site? Done. Need to ensure a key report gets seen immediately? Download it from Wellsite Report and then share it through SMS messages. Easy!

You can also upload PDFs or images that will be linked in your messages. Finally, follow up on the texts by exporting a delivery report instantly to confirm message delivery or review any errors for each single recipient. Find out who successfully received your text message and if the message failed, know why it failed.

Creating an SMS alert
Creating an SMS alert inside Wellsite Report

SMS received by employees
Example of SMS received by employees

Effective communication continues to be crucial to reducing the bottom line. Wellsite Report cannot wait to help you share critical information faster and more effectively than ever. Ready to get started? Reach out to your account manager or contact us and we’ll get your company to the next level of productivity!

Release Notes

Posted on July 1st, 2019
Posted in Software Update

Release Notes – 2.6.4

Introducing General Tasks Tasks can now be assigned outside of incidents! Tasks and action items now have their own section on the sidebar for easy access Assign the tasks to individuals, to a role type, or to an entire base Make the task required to be completed by all assignees or just one of the […]

Bugs bugs everywhere

Posted on June 27th, 2019
Posted in Resources | Tips and Tricks

I think I found a software bug, what should I do?

We work hard to build quality software that makes your job easier. Before we release any new features or improvements, we go through several rounds of developer review and quality assurance testing. Occasionally, a software bug (or “bug”) can slip past us and make it into an update. If you encounter a software bug in […]

Posted on June 17th, 2019
Posted in Tips and Tricks

How To: Reset Your Password

Our #1 tech support question is, How do I reset my password?. Resetting your password is incredibly easy, so let’s walk through it together. Note: you can do this on your computer or on your mobile browser. 1. Go to app.wellsitereport.com/#/login. You should see the following page. Your email and password may already be entered. […]

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