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Posted on October 10th, 2018 - Posted in Big Data, Management, Reporting, Service Quality

Improve your service quality with one software – here’s how

We know Wellsite Report (WSR) is a powerful tool, but it’s always exciting to hear our customers’ feedback on how it has helped them improve their business. Recently, a service company in west Texas made a dedicated effort to getting maximum participation from their reporting program. The company focused on service quality and HSE reporting using Wellsite Report. The results were incredible! Not only did they get buy-in from their field staff, they crushed their service quality KPIs!

Customer's participation vs their runs/misruns ratio

July was the first month our customer received 100% participation and their runs/misruns ratio improved by 122%. Service Quality incident reporting skyrocketed, giving leadership more information to help them make more informed decisions. Throughout Q3, our customer utilized the reports within Wellsite Report given to them by their employees in the field to help improve their run/misrun ratio to an impressive 168 – 1, the best ratio the company has ever seen.

Congratulations to our customer whose vision to utilize technology to improve their service quality, and follow-through to get their employees using the easy-to-use mobile app ensured that they would see monetary returns. Our customer has more business than ever with less NPT and more money in their pockets.

You too can improve your service quality! Request a Demo when you’re ready to see how Wellsite Report can change your business today!

SMS Communications now available!

Posted on April 18th, 2019
Posted in Management

SMS Communications: Wellsite Report’s newest addition

We’ve all been there. We send an email expecting it will get read and action will be taken as necessary only for an employee to say, “I didn’t see your email.” It’s hard enough to get co-workers to respond efficiently in the office, but when your co-workers are out on the oil field, the problem […]

Release Notes

Posted on April 3rd, 2019
Posted in Management, Project Management, Reporting, Software Update

Release Notes – 2.6.2

What’s updated? New Feature: SMS Alerts Send SMS messages to any user who has a mobile number in their Wellsite Report account Upload a PDF or image to be sent as downloadable link within the text message Select recipients by base, role, or a combination of both If your company enables SMS, your existing users […]

Posted on March 27th, 2019
Posted in Management, Reporting, Tips and Tricks

Email Alerts: Integer Fields

Last month, we discussed how powerful Email Alerts are in conjunction with our Equipment Module. Now we are going to dive deeper and show you how powerful Wellsite Report can be in keeping you up to date! Email Alerts have so many configuration options that it may seem intimidating to get started. No need to […]

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