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Posted on October 10th, 2018 - Posted in Big Data, Management, Reporting, Service Quality

Improve your service quality with one software – here’s how

We know Wellsite Report (WSR) is a powerful tool, but it’s always exciting to hear our customers’ feedback on how it has helped them improve their business. Recently, a service company in west Texas made a dedicated effort to getting maximum participation from their reporting program. The company focused on service quality and HSE reporting using Wellsite Report. The results were incredible! Not only did they get buy-in from their field staff, they crushed their service quality KPIs!

Customer's participation vs their runs/misruns ratio

July was the first month our customer received 100% participation and their runs/misruns ratio improved by 122%. Service Quality incident reporting skyrocketed, giving leadership more information to help them make more informed decisions. Throughout Q3, our customer utilized the reports within Wellsite Report given to them by their employees in the field to help improve their run/misrun ratio to an impressive 168 – 1, the best ratio the company has ever seen.

Congratulations to our customer whose vision to utilize technology to improve their service quality, and follow-through to get their employees using the easy-to-use mobile app ensured that they would see monetary returns. Our customer has more business than ever with less NPT and more money in their pockets.

You too can improve your service quality! Request a Demo when you’re ready to see how Wellsite Report can change your business today!

Posted on February 6th, 2019
Posted in Management, Reporting, Software Update

Release Notes – 2.6.1.3

What’s updated? New Feature: Deactivate Bases Pro users can now deactivate bases that are no longer in use, preventing employees from creating incidents or projects associated with that base Precautions are in place to ensure users, projects, and units are not orphaned by a base deactivation New Feature: Added ability to search Equipment Items New […]

Bugs bugs everywhere

Posted on January 16th, 2019
Posted in Resources, Tips and Tricks

Bug Killers: Our process for fixing software bugs

Like a picnic in the park disrupted by ants, sometimes software bugs appear. Every time we release a new version of Wellsite Report extensive testing happens to ensure the update is working but it’s impossible to catch everything. Every single user uses Wellsite Report different ways. Users use different areas of the program for different […]

Posted on December 20th, 2018
Posted in Big Data, HSE, IoT, Management, Oil and Gas, Project Management, Reporting, Safety, Service Quality, Software Update

A Look Back at 2018 with Wellsite Report

It’s hard to believe 2018 is coming to an end, and this year will go down as the best yet for Wellsite Report. From the growth of our staff with amazing new employees to getting to know our new and renewing customers, 2018 brought big changes and bigger milestones. Take a look at what we […]

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