Newsletter Sign-up
Close
Sign up for our Newsletter

Posted on October 10th, 2018 - Posted in Big Data, Management, Reporting, Service Quality

Improve your service quality with one software – here’s how

We know Wellsite Report (WSR) is a powerful tool, but it’s always exciting to hear our customers’ feedback on how it has helped them improve their business. Recently, a service company in west Texas made a dedicated effort to getting maximum participation from their reporting program. The company focused on service quality and HSE reporting using Wellsite Report. The results were incredible! Not only did they get buy-in from their field staff, they crushed their service quality KPIs!

Customer's participation vs their runs/misruns ratio

Customer’s participation vs. runs/misrun ratio – click for full image

July was the first month our customer received 100% participation and their runs/misruns ratio improved by 122%. Service Quality incident reporting skyrocketed, giving leadership more information to help them make more informed decisions. Throughout Q3, our customer utilized the reports within Wellsite Report given to them by their employees in the field to help improve their run/misrun ratio to an impressive 168 – 1, the best ratio the company has ever seen.

Congratulations to our customer whose vision to utilize technology to improve their service quality, and follow-through to get their employees using the easy-to-use mobile app ensured that they would see monetary returns. Our customer has more business than ever with less NPT and more money in their pockets.

You too can improve your service quality! Request a Demo when you’re ready to see how Wellsite Report can change your business today!

Posted on December 11th, 2018
Posted in Resources, Tips and Tricks

Extension Highlight: Grammarly

When we use Wellsite Report, we often find ourselves wishing for a few extras, small things that can bring our reports to the next level and guarantee that we present the most professional side of our organization. It’s a desire most companies have: how do you stand out and make sure you’re more than ordinary? […]

Posted on November 27th, 2018
Posted in Reporting, Software Update

Release Notes – 2.6.1.1 – Form Drafts Available Now!

Custom forms now support drafts! Users can download the latest version of a form, allowing them to view it and save submission drafts regardless of current connectivity Drafts can be edited multiple times before submission Multiple drafts can be saved, allowing for users to fill out multiple forms as needed until they have connectivity and […]

Posted on November 15th, 2018
Posted in Management, Reporting

Start 2019 Right with Custom Forms!

Now’s the time when businesses are looking at financials and making decisions about the new year. A new year naturally lends itself to change and growth but that doesn’t need to only apply to our personal resolutions. As you’re working on your 2019 budget, ask yourself: Am I working harder and not seeing the results […]

Search Blog
 
Contact Us
 

Questions? Contact Us at
INFORMATION@DIGITOIL.COM

Sales/Billing: 1-877-626-7552 EXT 0
for Sales, 1 for Billing
Tech Support: 1-877-208-6153