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Posted on October 10th, 2018 - Posted in Big Data | Management | Reporting | Service Quality

Improve your service quality with one software – here’s how

We know Wellsite Report (WSR) is a powerful tool, but it’s always exciting to hear our customers’ feedback on how it has helped them improve their business. Recently, a service company in west Texas made a dedicated effort to getting maximum participation from their reporting program. The company focused on service quality and HSE reporting using Wellsite Report. The results were incredible! Not only did they get buy-in from their field staff, they crushed their service quality KPIs!

Customer's participation vs their runs/misruns ratio

July was the first month our customer received 100% participation and their runs/misruns ratio improved by 122%. Service Quality incident reporting skyrocketed, giving leadership more information to help them make more informed decisions. Throughout Q3, our customer utilized the reports within Wellsite Report given to them by their employees in the field to help improve their run/misrun ratio to an impressive 168 – 1, the best ratio the company has ever seen.

Congratulations to our customer whose vision to utilize technology to improve their service quality, and follow-through to get their employees using the easy-to-use mobile app ensured that they would see monetary returns. Our customer has more business than ever with less NPT and more money in their pockets.

You too can improve your service quality! Request a Demo when you’re ready to see how Wellsite Report can change your business today!

Posted on January 19th, 2023
Posted in HSE | Oil and Gas | Reporting | Safety | Service Quality

Reduce the Risk of Serious Incidents

Despite the greater emphasis placed on safety and mitigation procedures, serious incidents continue to plague the oil and gas industry. While major international players can absorb financial losses resulting from multiple breakdowns, structural and environmental damage, and litigation, just one incident of incorrect operation or equipment failure can put an enterprising small oil or gas […]

Posted on December 2nd, 2021
Posted in HSE | Oil and Gas | Reporting | Safety

The Importance of Securing Site Assets

  Jodi Rell, who served as the 87th governor of Connecticut, said, “At the end of the day, the goals are simple: safety and security.” How very true. Yet while the goals may be simple, the means to achieve them can be complex and costly. The oil and gas industries require multiple insurances: general liability, […]

California's oil and gas

Posted on October 19th, 2021
Posted in HSE | Management | Oil and Gas | Safety

California Screaming

  In a previous blog, we discussed pipeline safety and the main causes of pipeline leaks. While it did cite some statistics about spill incidents affecting U.S. waterways, the article focused more on leaks occurring at overland pipelines.  Today’s focus is on offshore spills, specifically along the southern California coastline. What we know so far […]

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